White Paper: 2025 CX Trends in the Supply Chain

Source: FreightWaves | Published: September 26, 2025, 3:35 pm | Read Original

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White Paper: 2025 CX Trends in the Supply Chain

Rising costs, workforce pressures, and surging customer demands are reshaping the supply chain customer experience. Traditional service models are no longer enough — executives now face the challenge of proving ROI, retaining customers, and balancing automation with human expertise. To uncover how leaders are adapting, The DDC Group surveyed hundreds of shippers, carriers, brokers, 3PLs, […]
The post White Paper: 2025 CX Trends in the Supply Chain appeared first on FreightWaves.

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