White Paper: 2025 CX Trends in the Supply Chain

Published on Friday, September 26, 2025 by FreightWaves | Found on Glideslope.ai
Rising costs, workforce pressures, and surging customer demands are reshaping the supply chain customer experience. Traditional service models are no longer enough — executives now face the challenge of proving ROI, retaining customers, and balancing automation with human expertise. To uncover how leaders are adapting, The DDC Group surveyed hundreds of shippers, carriers, brokers, 3PLs, […] The post White Paper: 2025 CX Trends in the Supply Chain appeared first on FreightWaves.
Pulse AI Analysis
Score: 0.00
Sentiment Score: 0.00 - Neutral sentiment.
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