Governance, not gatekeeping: How SAP brings enterprise‑grade safety to AI connectivity

Presented by SAPThe enterprise software industry has undergone a fundamental shift, and vendors are adapting their approaches to better protect the customers who rely on them. For years, every global platform vendor running multi-tenant cloud infrastructure has maintained documented rate limits, usage controls, and restrictions on the use of undocumented internal interfaces. CRM platforms impose daily API call limits per organization, enforce platform-layer limits, and maintain a strict separation between bulk data APIs and transactional REST surfaces. Productivity and collaboration suites throttle their graph APIs and redirect bulk workloads to purpose-built data access channels designed for that load. HR and workforce management platforms enforce concurrent request limits and per-session